FAQs
Q: How do I start with Nomah if I’ve never detoxed before?
A: We recommend beginning with the Detox Combo or Mini Combo, paired with our Detox Guide. Ease in gently, listen to your body, and hydrate well.
Q: Are your products safe for pregnant or breastfeeding women?
A: Some of our herbal blends may not be suitable during pregnancy or breastfeeding. Please consult your healthcare provider before use.
Q: Can I use multiple Nomah products together?
A: Yes! Our products are designed to work synergistically. For example, you can pair the Colon Sweeper with Hormone Tea and Sea Moss for full-body support.
Q: Do your products have any additives or preservatives?
A: No. All Nomah products are 100% natural, preservative-free, vegan, and cruelty-free.
Q: Where are your products made?
A: All products are manufactured in South Africa in a GMP-certified facility and undergo rigorous quality control.
Q: What if I have a reaction or concern with a product?
A: Please discontinue use and contact our support team. We are happy to assist you in assessing the issue or arranging a return/refund.
Q: Do you ship internationally?
A: At this time, we only ship within South Africa. Flat rate R100 (per 5kg) shipping. Free shipping on orders over R1000.
Q: How long until I see results?
A: While everyone’s body is different, most clients notice improved digestion and energy within 7–14 days when used consistently.
Q: Are your ingredients organic?
A: Yes, our ingredients are organic or wildcrafted, ethically sourced, and always non-GMO.
Gut Health
Q: Are your gut health products such as the Colon Sweeper, suitable for people with sensitive stomachs or digestive conditions like IBS?
A: Our Colon Sweeper is formulated with natural, plant-based ingredients. While it’s effective for detoxification, individuals with sensitive stomachs or digestive conditions such as IBS should consult with a healthcare provider before use. Some may experience mild loose bowels on the first day, and we recommend reducing usage if discomfort occurs.
Vitality
Q: How soon can I expect to feel more energetic and revitalised after starting your combination of products such as the Vita Femme?
A: Many of our customers report an improvement in vitality and energy levels within 7–10 days of consistent use of VitaFem. However, individual results may vary based on your body’s needs and lifestyle habits.
Nutrition
Q: Are your nutrition products like the cereal mix, safe to take alongside a balanced diet, or should I adjust my meals?
A: Our Cereal Mix is designed to complement a balanced diet. It’s rich in plant proteins, fibre, and essential vitamins, making it a nutritious addition to your breakfast or snack routine without needing to significantly adjust your other meals.
Immune System Support
Q: Does your Immune Support Tea contain any artificial preservatives or additives?
A: No. Our Immune Support Tea is made from pure, organic herbal ingredients with no artificial preservatives, additives, or sweeteners. It’s part of our commitment to natural wellness.
Hormone and Mood Balancing
Q: Can your hormone and mood balancing products help with symptoms like mood swings or low energy during PMS or menopause?
A: Yes. Products like VitaFem Women and our Hormone Balancing Tea are formulated with herbs known to support hormonal balance, reduce mood swings, and boost energy during PMS and menopause. Many women find relief and improved emotional wellbeing with consistent use.
Nerve and Vitality Boosting
Q: Are your supplements safe for daily use, and do they contain any stimulants?
A: Our vitality-boosting supplements like Vita Masculine and Sea Moss are safe for daily use and do not contain synthetic stimulants. They rely on natural herbs and minerals to support energy, stamina, and mental clarity.
Q: How do I place an order?
A: Simply browse our store, select your products, and check out securely. You’ll receive an order confirmation and delivery updates via email.
Q: What payment methods do you accept?
A: We accept major South African cards, EFT via PayFast, and mobile payment options. More coming soon.
Q: How long does delivery take?
A: Orders are processed in 1–3 days. Delivery takes 3–5 working days nationwide. You’ll receive a tracking link via email.
Q: What is your return/refund policy?
A: Unopened or damaged products can be returned for a refund or exchange within 3 days of receipt. Please see our Refund Policy for full details.
Q: Can I use your products if I’m on medication or pregnant?
A: Always consult your healthcare provider before using herbal products if you are pregnant, breastfeeding, or on chronic medication.
Q: Are your products safe for children?
Some are - such as Sea Moss in lower doses. Refer to product usage instructions or contact us at orders@nomah.co.za for guidance.
Q: Do your products contain sugar or gluten?
A: Our products are naturally sweetened (if at all), with most being gluten- and sugar-free. Check individual ingredients listed on each product.
Q: Do you offer gift cards?
A: Yes! Our digital Gift Cards make the perfect wellness present. They never expire and can be emailed directly to your loved one.
Q: Do you ship internationally?
A: At this time, we only deliver within South Africa.